Can I embed a survey within our portal?
It is not possible to embed a survey within the pages of your portal (or external Web site). However, you can provide a link through to your survey. It is also possible to pass information from your...
View ArticleRespondents need to log in to complete my survey; can I also turn on the...
Yes, if you enable the “Pause and resume (Finish Later)” functionality then respondents can pause when completing the survey and return to it later. However, if you are using survey access control,...
View ArticleI want to restrict who can complete my survey; what will my respondents see...
Respondent access to a survey can be restricted using the Survey access control cost option. Once you have set up access control and launched your survey then, when respondents access your survey, they...
View ArticleI am restricting who can complete my survey; can I export respondents’ details?
Yes, if you are storing the respondent’s details then these are listed within the survey results as if they are answers to traditional single line text questions. This information can be exported in...
View ArticleI am controlling who can complete my survey; can I issue another username and...
Yes. Only the username is unique. If you need to create another set of credentials for a respondent then create a unique username for them, enter a new line in the list of possible respondents and send...
View ArticleIs it possible to restrict respondent access to a survey without storing...
Yes, if you are restricting access to a survey with Survey access control but do not want to store respondent details within your survey then make sure the checkbox labeled “Record respondent details...
View ArticleHow can I run a prize draw to encourage people to complete my survey?
Many survey authors offer incentives to respondents to encourage them to complete a survey. One of the commonest ways to do this is to run a prize draw. However, responses collected by BOS are...
View ArticleI no longer need survey access control what happens to existing surveys if I...
Survey access control is an optional addition to your BOS licence. It may be that you choose to purchase this cost option for a specific survey that you only want to run once. As a result you may not...
View ArticleCan I send survey username/password emails from BOS?
Important: Before following this guide, please note that you have a legal obligation to use (particularly bulk) email responsibly. If you are in any doubt about this, please contact the person...
View ArticleI am controlling who can complete my survey; can I add or remove users if the...
Yes, it is possible to add or remove users from the list of possible respondents even if the survey is currently open. Users can be added or removed from within survey options for the survey. If you...
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